Sierra

If you have any questions, you are always welcome to contact us. Use our chat function and if we're not online you can email us via our contact us page. Please note when messaging at weekends your reply may follow on the next working day.

Shipping Information
Orders are typically dispatched within 2 business days. After dispatch, estimated delivery depends on the shipping method:
- Small-parcel ground (items under approx. 70 lbs): 3-7 business days.
- LTL freight / curbside (larger items): 7-14 business days. The carrier will contact you to schedule an appointment.
- White glove delivery: 10-21 business days. The carrier will contact you to schedule an appointment.
Customer Support

Please use the floating chat bubble for live chat. We may not always be online but will get back to requests as fast as possible on weekdays and within 24 hours Mon-Fri. We do not currently offer live telephone support.
FAQ’s

We have a comprehensive FAQ section to answer your most asked questions. Please click here to be taken there.
Contact Us

Our contact form can be used for your most common questions about our products and services. Please click here to be taken there.

Sierra

Fresh new perspectives from our British design team.